Version 2026-03-24
These Terms govern customer requests made through Road Rescue Kenya and general use of the website.
Road Rescue Kenya connects customers with available rescue partners. Response times, final pricing, and service availability depend on location, traffic, vehicle condition, weather, and partner availability.
Any instant estimate shown on the site is a guide price only. The final amount may change after reviewing your exact location, vehicle type, access conditions, and required service scope.
To improve dispatch accuracy, you may be asked to share live location data. You confirm that location details you provide are accurate to the best of your knowledge.
We may require phone verification by SMS before allowing certain actions, including customer requests, partner signup, suspicious login attempts, and phone number changes.
Road Rescue Kenya is not responsible for delays caused by traffic, weather, third-party failure, poor network coverage, customer inaccessibility, or inaccurate location details.
We may update these Terms from time to time. Continued use of the service after updates means you accept the latest version.
